AFTER SALES SERVICE
Office Care We will send our service team to look after the machine on a monthly basis throughout our warranty. The service team will check, test and clean the machine and recommend basic care to the user. We also provide all equipment along with a "1 year service contract agreement term."
"One Year Service Contract Agreement" is for the following 3 products.
- Copier Machine
- Computer PC
- Digital Duplicator Machine
The company will send our staff to arrange full service and will provide the services listed below at your office on a monthly basis :
Check the integrity of the machine system - Recommend general usage advice to the new machine's supervising officer (if has been changed).
Basic Fix & Repair of machine errors.
Prepare & Clean the machine for immediate use.
Free program updates for the Computer
Free spare parts and accessories for the Digital Duplicator Machine.
A discount of 10% for the spare parts for the Copier Machine.
A free of charge service during normal business hours.
Business Hours: Monday - Friday 8:00 to 17:30 pm